Start with the challenge
In the initial message, include only the information needed to understand the situation and whether Aston Cyber may be able to help:
- Organization and general operating context
- System or workflow involved
- What is not working or needs to change
- Desired outcome
- Approximate timing
- Your contact information
Keep the first message non-sensitive
Do not include credentials, confidential information, regulated data, incident evidence, or sensitive technical artifacts. A secure exchange method can be agreed later if the inquiry advances.
Email Aston CyberWhat happens next
Aston Cyber reviews the problem, desired outcome, timing, required expertise, dependencies, and current availability. If the inquiry appears aligned, the next step is an introductory conversation.
Before work begins, the scope identifies responsibilities, assumptions, expected deliverables, and meaningful limits. An engagement may cover assessment and planning, project implementation, or appropriately scoped ongoing advisory and improvement.
If the direction is not yet clear, review the Systems Modernization Assessment before getting in touch.
Responsible disclosure
Security reports about Aston Cyber systems use a separate channel and are not engagement inquiries.
Review the responsible disclosure guidance before submitting a security report.
[email protected]